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Coronavirus Advice

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CHILDREN
ADULTS

Your health and safety, and that of the wider global community, are of the highest priority to Splendid Hospitality. We are continuously monitoring the development of COVID-19 (coronavirus) and are following all updates issued by Public Health England (PHE), NHS England and UK Hospitality.

Our high standards of cleanliness have been raised further, and hotel teams are regrouping several times a day to enhance operations to keep you safe and reassured.

The following hygiene measures are being taken across all our hotels:

• Increased frequency of public area cleaning (including use of disinfectant cleaners)
• Deep cleaning of all guest bedrooms for each departure
• Hand sanitizers available in all public areas
• Guest information posters and collateral offering advice from prevention methods to what to do if you feel unwell
• Daily staff briefing updates on the current advise offered by Public Health and actions to take

Should a case of coronavirus be confirmed in any of our hotels, we are fully prepared to act swiftly and will follow the necessary actions as set out by Public Health England.

Click here for details of the UK Government public information campaign.

Bookings
During these unique circumstances, we have revised our booking policies.

Cancellation policy
In these unique circumstances, we have reviewed our cancellation policy and will allow guests to cancel in up to 24 hours in advance for bookings within the next 4 weeks.

CONTACT US
  • City Continental Kensington London, 11-13 Penywern Road, Earls Court, London, SW5 9TT
  • Phone: +44 (0) 20 7373 6514
  • FAX: + 44 (0) 20 7370 3639
  • Email: info@cckl.co.uk
City Continental Kensington Reviews

Chelsea,

Malta

This hotel is very central and very close to Earl's court tube station. Staff are very friendly and ready to help. The continental breakfast is very good as there are a number of items visitors can choose.


David,

Australia

This hotel was a gem. Stayed three nights and it is two minutes walk to Earls Court Underground with plenty of restaurants nearby. The street is quiet and very close to the bustle of Earl's Court with peaceful nights sleep overlooking the road. Breakfast was delightful with cereal, fruit, yogurts, toast and croissants. This is also served in a spacious dining area. The room was clean and of reasonable size, well serviced daily and has very helpful and pleasant staff. Book this early as it is booked up quick. Great spot, will stay here again.


Jo,

York

I didn't know what to expect with this hotel, I usually stick strictly to the big chain hotels when staying in London, but I was very pleasantly surprised. The hotel is very well located for Earl's Court tube station and a selection of shops and bars on the high street. I was in a single room and it was compact but beautifully clean and well equipped. The bathroom looked to be almost brand new, not sure if this was the case or if the cleaners are just excellent! Breakfast is served in the basement which is common in London hotels, it's Continental only but there was a good selection and a self service coffee machine, as I was travelling on business and needed to be up and out it was perfect for me. The staff I encountered were all very friendly and helpful too. I'll definitely be returning.


Susanne,

Austria

We were able to change room and stay (4 nights) which was way better than in some much more expensive London 4 star hotels. The hotel was clean, everything worked, fast WiFi and shower powerful. Breakfast even better than what one could expect for such a budget price (including organic fruit yoghurt). Unbeatable location just around the corner from Earl's Court tube station. Fast access to all interesting parts of London. Enough restaurants, pubs and M&S Simply Food and Pret a Manger a few steps away. Highly recommendable hotel!


Donna,

Australia

My room was clean and tidy with a huge bed (very comfy). The staff were lovely even with my unavoidable late arrival, all very friendly and helpful, even helping to take my bags to my room. The service was impeccable. Will definitely be staying there again.


Kathleen,

Ireland

Hotel is in a quiet area, conveniently located close to Earls Court Station. Room was big and spacious. Breakfast was good. Staff were very helpful and friendly. Plenty of Pubs, Restaurants & Supermarkets close by.


Hollie,

Harrogate

We booked this hotel as part of a package via a rail break. I had read the reviews previously and felt comfortable with our choice, thinking, it's only a base to stay while seeing the big city. This hotel was fabulous. Everything about it is very good. The staff on reception could not have been kinder, particular Alfonso who went the extra mile to be so helpful. His career in hospitality, in any hotel is heading for the top in this difficult profession. Even the cleaners and breakfast staff could not do enough to make our stay more comfortable and should be praised for their hard work. The breakfast was refreshingly continental, plenty of it and held at a comfortable unhurried pace. The rooms were spotless and well serviced and we were warm and not bothered by any noise. If we chose to stay in this area again, we would gladly stay at the Continental. Thank you all of you, you are a brilliant team.


Jackie,

Yorkshire Dales

Excellent location, 3 mins walk from Earl's Court tube station. I stayed in a twin room which was spacious clean and very quiet. The reception staff were very friendly and helpful. The continental breakfast was plentiful. All in all for what was classed as a budget hotel I would highly recommend this hotel. I would not hesitate to re-visit.


Sabrina,

Austria

Hotel with good value for money and prime location. Rooms (and bathroom) quite spacious, clean and well maintained. Good breakfast offer (Jogurt, cereals, fresh fruit) and friendly staff. Perfect for a city trip with family or friends.


Spike,

Sussex

Stayed here after spending a long day at Earl's Court Exhibition Centre. Very smooth check in, lovely clean quite room that looked like it had just been decorated . Near to Earl's Court Station making travelling around London the next day very easy. Would defiantly recommend and look forward to returning soon.

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